Friday, 4 November 2011

Reseller Hosting Reviews

Been busy lately, work wise with a few more clients and a few sites here and there. Technically I have been having a lot of issues with a forum based site. Religion and Ethics gets a lot of traffic from the community but the database was going through a series of crashes which I think I'm now on top of.

The big downside is that I have had to buy some other hosting. I think it would be an interesting insight into which reseller hosting offers the best service when it comes to reseller hosting and might help someone make a decision, so this is a sort of review for hosting.

I have known of Fast hosts for some time and my impression was they were ok, I got a reseller deal for £20 a month with unlimited bandwidth, 5 SQL databases and effectively unlimited websites.

The big attraction for me is the ability to create both Linux and PHP packages so then I could run a variety of different types of sites and was not limited to one platform.

Even just running a few WordPress sites was problematic, they would often be down I would contact support and they would just reply 'they are not down.' I think their support team must have targets or something where if a crash occurs then someone somewhere gets into trouble.

So the effect is that it is best to blame it on the customer and goes thus:-

  • Customer reports Issue to Fasthosts Support
  • Support fixes issue but records it customer error to prevent anyone at Fasthosts getting into trouble

The customer is not going to complain too much as long as their site is up. However I started getting issues with the SQL database crashing on Religion and Ethics Forum and their replies were the code is faulty.

After about the sixth crash and a lot of headaches I decided it was time to rule out for definite this alleged database issue.

I ordered a Uk2 hosting package moved the database there and had no crash's.

UK2 also supported bigger files when restoring a database, so made the process that much easier. So overall currently my opinion is that UK2 beats Fasthosts.

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